How to Compose an Explanation to a Complaint Letter

How to Compose an Explanation to a Complaint Letter

Verbal complaints happen anytime and everywhere but certainly, a written letter for an upper level management can ring a bell at your actual employment. When such a complaint letter is sent out to your boss due to a customer dissatisfaction or to the customer service office, it may be a […]

Read more ›

Why a Toll Free Number is Needed for any Business that Wants to Grow

Why a Toll Free Number is Needed for any Business that Wants to Grow

Toll free numbers have proven their worth in field of business most specifically in customer service and marketing. These numbers have become popular because of their ability to provide easy contact to businesses for free. It is also reinforced by the influx of high-tech communication tools such as smart and […]

Read more ›

Stimulating the Consumer in Social Media

Stimulating the Consumer in Social Media

Success in Social Media means to stand out from the competition, create a different message that will have a positive impact and will make consumers move to action. This success only happens when the brain of the consumer is stimulated, and the message really has something special. How to stimulate […]

Read more ›

Call Centres-Getting Customer Service Right

Call Centres-Getting Customer Service Right

Call Centres taken for granted? Call centres are a one stop shop for all customer needs when they are dealing with a company. Customers often take them for granted, not realising how much easier it now is to conduct their business. They no longer, for example need to phone several […]

Read more ›

Companies with the Worst Customer Services in the UK

Companies with the Worst Customer Services in the UK

In today's modern, time-sensitive and technology-driven age, customer service is a thing becoming rapidly associated with the past, as consumers find it more and more difficult to find a service they are 100% happy with. Of course, we all know that accidents happen from time to time, and mistakes are […]

Read more ›

Could CRM Software Sell Domains Faster?

Could CRM Software Sell Domains Faster?

Over the course of all domainers' careers, a myriad of online tools could help you sell domains much faster than word of mouth, although many of them are hard to navigate. These can include management aids, time tracking, document management, address books, or even call forwarding and hunt groups from […]

Read more ›

Customer Services in the Technological Age

Customer Services in the Technological Age

The quality, or lack thereof, of customer services can have a huge impact on determining whether we use a product or service again. It varies from country to country, but fundamentally, in the UK, it never hurts to smile. What is Good Customer Service? As stated above, customer service can vary […]

Read more ›

Tips for Successful Customer Retention and Satisfaction

Tips for Successful Customer Retention and Satisfaction

No business in this world can actually exist without the customers who are also responsible for fuelling your efforts in the same. This is a true fact and web development business is no exception. Businesses must aim at working closely with their customers/clients and ensuring that the output is close […]

Read more ›

How to Improve Your Clients’ Experience

How to Improve Your Clients’ Experience

As a business, client perception and care is everything. Today’s marketplace is very competitive. Getting a customer takes time and a lot of money. Therefore, once you get one in the door, the last thing you want to do is to prove a less-than perfect experience. Improving customer experience saves […]

Read more ›