CUSTOMER MATCH: Google In The Mail Merge Race

CUSTOMER MATCH: Google In The Mail Merge Race

Google joined Facebook in the race for email targeting. The company has actually created a tool called “Customer” match, but a tool that is not so new that it finally … Introducing Customer Match at Advertising Week During Advertising Week, held in New York in September 2015, Google introduced a […]

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Why Companies Opt B2B Call Centre Services?

Why Companies Opt B2B Call Centre Services?

In this ever-emerging competition, changing business requirements have compelled businesses to find out lucrative opportunities in order to improve the business relationship with the clients. To achieve high-level of performance, most of the companies inclined toward outsourcing firms to outsource their non-core business tasks. This enables businesses to focus upon […]

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Wow Customers at the Mailbox: How to Entice Them to Buy

Wow Customers at the Mailbox: How to Entice Them to Buy

The Internet is where almost everybody lives in this new millennium. It is where we hang out with our friends (social media), do our research (educational sites, online schools, review sites), buy our goods and find people to perform the services we need. We use it to order food, find […]

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Call Centers: An Essential Yardstick to Evaluate Customer Satisfaction

Call Centers: An Essential Yardstick to Evaluate Customer Satisfaction

Telemarketing is a pragmatic approach of direct marketing. Numerous large as well as small business organizations are using telemarketing solution to expand their market and increase the sales graph of their business. In today's world, telemarketing has become one of the effective medium of communication. Businesses across the world are […]

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How to Expand the Customer Base of Your Organization?

How to Expand the Customer Base of Your Organization?

In the business world, one of the core concerns for organizations across domains is how to expand their customer base. With every passing day, this becomes much more challenging due to the advent of plenty of companies in every domain. Organizations incorporate innovative strategies which can ensure them wider customer […]

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How to Get Rid of Pesky Customers That Are Wasting Your Time

How to Get Rid of Pesky Customers That Are Wasting Your Time

They say the first rule of business is that the customer is always right. But anyone who has ever worked in retail can tell you that a lot of the time, not only is the customer not right, they are downright annoying. Who hasn't been irritated by that one person […]

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The Benefits of offering Contactless Payments to Customers

The Benefits of offering Contactless Payments to Customers

If you have an in-store retail operation, you will need to think creatively in a bid to optimise sales. There are many reasons for this, with the primary example being the rise of online shopping and the flexibility that this has offered to consumers. When allied with traditional market forces […]

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10 Indispensable Tips that Can Improve Sales Online

10 Indispensable Tips that Can Improve Sales Online

Maintaining sustainable sales is a core requirement for business organisations specialised in the retail sector. No matter what the kind of industry is, achieving higher sales is the key to earn higher return on investment (ROI) and taking care of working capital requirements. Few of the strategies that help to […]

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Is Social Media Contact Center Creating New Careers in Call Centers?

Is Social Media Contact Center Creating New Careers in Call Centers?

The new girl has joined a seemingly interesting job recently. She is never too idle for a gossip, or too keen on making unwanted friends around. She seems to be a socially attractive personality though. Her neighborhood stardom seems to be like a silent thunderstorm, waiting to pour anytime she […]

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How to Enhance Your Customer Focused Culture

How to Enhance Your Customer Focused Culture

Enhance your customer focused culture - Vital skills that you should have The businesses that are customer-focused always perform better in the competition on every metric which is important, like sales growth, profitability, customer satisfaction and innovation. Great service is the only yardstick that decides the fate of a company […]

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How to Enhance Customer Service through Digital Signage?

How to Enhance Customer Service through Digital Signage?

The digital signage concept has created a revolution in the retail industry. This network based platform has created the wide spread activities of spreading the advertisement through a network without excess expenditure. The menu display board is getting used by various businesses for displaying their products and the services through […]

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What do Customers Want from Their Brands this Year?

What do Customers Want from Their Brands this Year?

The name of the game in the intensely competitive business world is to stay updated. The year has turned and with it many new trends are already starting to emerge for customer support services in 2015. It is essential that the business owners know about these and use the call […]

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