Call Centres-Getting Customer Service Right

Call Centres-Getting Customer Service Right

Call Centres taken for granted? Call centres are a one stop shop for all customer needs when they are dealing with a company. Customers often take them for granted, not realising how much easier it now is to conduct their business. They no longer, for example need to phone several […]

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Companies with the Worst Customer Services in the UK

Companies with the Worst Customer Services in the UK

In today's modern, time-sensitive and technology-driven age, customer service is a thing becoming rapidly associated with the past, as consumers find it more and more difficult to find a service they are 100% happy with. Of course, we all know that accidents happen from time to time, and mistakes are […]

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Could CRM Software Sell Domains Faster?

Could CRM Software Sell Domains Faster?

Over the course of all domainers' careers, a myriad of online tools could help you sell domains much faster than word of mouth, although many of them are hard to navigate. These can include management aids, time tracking, document management, address books, or even call forwarding and hunt groups from […]

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Customer Services in the Technological Age

Customer Services in the Technological Age

The quality, or lack thereof, of customer services can have a huge impact on determining whether we use a product or service again. It varies from country to country, but fundamentally, in the UK, it never hurts to smile. What is Good Customer Service? As stated above, customer service can vary […]

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Tips for Successful Customer Retention and Satisfaction

Tips for Successful Customer Retention and Satisfaction

No business in this world can actually exist without the customers who are also responsible for fuelling your efforts in the same. This is a true fact and web development business is no exception. Businesses must aim at working closely with their customers/clients and ensuring that the output is close […]

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How to Improve Your Clients’ Experience

How to Improve Your Clients’ Experience

As a business, client perception and care is everything. Today’s marketplace is very competitive. Getting a customer takes time and a lot of money. Therefore, once you get one in the door, the last thing you want to do is to prove a less-than perfect experience. Improving customer experience saves […]

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