Can your mobile phone address your any request? Is it possible to catch up the desirable apparels without navigating between apps? Can an app premeditate what I want to have? Basically, these kinds of capabilities evaluate superiority of a human being. His power to sense and anticipate allots him ahead […]
Search Results for "customer"
Four ways to achieve a customer-centric marketing
Customer-centricity has become a topic of much debate in marketing in recent months, as brands continually strive to demonstrate that they’re putting the customer first. With the GDPR now looming on the horizon, ensuring the data that organisations use to target their consumers is legitimate and that their communications are […]
Why Should Your Business Implement Chatbots in Customer Service Operations?
The chatbot technology has simply taken the business world by storm. It has simply brought a revolution in businesses especially from the digital marketing and customer support point of view. If you haven’t got into the trend, it’s high time you get into it ASAP. Here are a few reasons […]
Why your company needs customer experience analytics software
In today’s digital age, there are dozens of ways in which consumers find out about a company’s services or products. Be it in the more traditional word of mouth, paper ads, TV, or from one of many online avenues such as social media, video sites and social communication platforms. Online […]
Tips To Identify Irate Customers on Live Chat
Customer service is a challenging task. It involves getting into the customer’s skin; knowing what they want and when without having them to say it. Is it really possible? Believe it or not, you can’t please everybody! You may—at any time in your career as a customer support agent— found […]
Offer Your Customers a Healthy Experience with Gym Equipment Wipes
Do you have a gym and want to make it a healthy place? Then, first of all, you need to consider that your gym is a place for those people who love to workout for getting a better shape and healthy life. The gym is more than a mere business; […]
Interview Q’s for Hiring Customer Support Superstars
Good customer support is an essential part of every successful business. The kind of customer support you provide will determine whether your customers will come back to do business with you or simply move on to your competition. That is why it is vital that you make sure your customer […]
A.I. – Determined Customer Service Strives for the Human Touch
For decades, consumers have loathed the implementation of automation in the realm of customer service. But, at last, it seems computer technology is making the experience better, not worse. And by better, we mean a lot better. As reported earlier this month, companies small and large are embracing a new […]
How Your Business Can Utilize Video For Better Customer Service
Video is an essential tool for every business today. No matter how big or small your company may be, video streaming enables you to connect with consumers in a more direct, engaging, and convenient way than ever before. Recent studies reveal that 59 percent of business executives would prefer to […]
Modern-Day Branding: From Smartphones To Smart Customers
With the passage of time, we all have become more and more reliant on our smartphones, and that’s the answer to why mobile marketing is essential for the present-day branding. So, the sooner we start it, the better we paid off. Here, in this article, I’m going to discuss, which […]
How Customer Feedback Can Turn Into Your Competitive Advantage
Customers are one of the most treasured assets of a business. Every customer’s opinion matters and plays an important role in crafting a company’s future. Businesses grow and gain a competitive edge over others via different methods, customer feedback being one of them. Customer feedback is valuable for it not […]
5 Factors to Consider When Shipping Products to Customers
If you are running an online store like Amazon, Ebay, Walmart etc. then this article will prove to be helpful for you. Shipping dozens or maybe hundreds of packages regularly is perhaps common for your business. When you ship products to customers in a proper, efficient and cost-effective manner, they […]