A 2014 Deloitte study revealed that 83% reported recent security breaches of personal information stored with retailers. It also showed that 59% of customers said that a single breach of data would negatively influence their chances of buying products from the retailer in question. However, 51% of customers said that […]
Search Results for "customer care"
The Essentials of Customer Communication
We live today in the era of Inbound Marketing, a concept that came about to being from a need to proactively provide both prospective and revenue generating customers with relevant information about your business. There is no denying the fact that customer communication is the lifeblood of any business. It […]
The Big Impact of Career Guidance on your Career
Have a chat about ‘nothing’? Many people do not want the use of it. They think that this makes them less intelligent or interesting. You only have in-depth discussions during meetings, on the work floor, and in interviews. But is that really so? Some people are not talkers by nature and therefore skip career guidance. Waste […]
A big trend in healthcare: apps for chronic disease management
In our fast-moving world, where almost everything from books and groceries to babysitting and shared rides can be bought through an electronic connection on a mobile gadget, it seems reasonable to suppose that more and more of our health care can also be maintained using apps on mobile devices. Proponents […]
How Writing Plays An Important Role To Build A Professional Career
Writing skills play an important role in every profession. As for example, in medical profession doctors need to write a report for their patients. Therefore, the technicians and the software developers also need to prepare a manual instruction for the users. In order to make an effective communication in the […]
How can IT Professionals Develop their Careers for IoT and Deal with Big data?
IoT or Internet of Things is the upcoming revolution in the digital world and is likely to produce more than 20.8 billion devices by 2020. This branch of technology is capturing the IT sector rapidly and is seeking competent candidates to fulfill the increasing demand. The Internet of Things has […]
EDI Drop Shipping Program and Other Ways to Help Your Customers Get Their Orders
We are currently in the run-up to Christmas and if your company sells products then you will know only too well what a busy, and potentially stressful time of year this can be. Speaking of Christmas, I faced a huge learning curve four years ago when we were approaching our […]
The Robot that Could Revolutionise Home Care for Elderly People
Today, robots and artificial intelligence are emerging as a more common and realistic option for many industries. Whether it’s automatic chat bots that respond to you on the behalf of customer service, or a virtual assistant that helps you order products online with a quick voice command, AI has officially […]
Ways to Turn Facebook Fans into Customers
Facebook is a great way to interact with people and a perfect gateway right now to let people know each other. Facebook can be used for many purposes, social needs, work needs or something else. It has been the best thing for spending your time for the last decade. People […]
A Guide to Marketing your Healthcare Brand to Millennials
The millennial generation is one of the hardest populations to market to as many industries including healthcare have discovered. Tactics that could easily persuade Baby Boomers and generation X into making purchases seem to have little effect on generation Y. These are individuals who have grown up with mobile devices […]
Chatbots and Customer Service: Providing Better Experience With Minimum Investment
The huge leaps in technological development have made it possible for businesses to improve a variety of processes, even on a limited budget. A good example is customer service, a process that is crucial for every business, yet can quickly drain resources if not handled correctly. Luckily, chatbots are a […]
Why Retaining Customers is More Beneficial than Acquiring New Ones?
Be it a start-up or a well settled online business both have one main question when it comes to growing their business– what is important; acquiring new customers or retaining the existing ones? Well, this can be a little tricky because both are important. Where you need new customers to […]