Technology has succeeded in transforming the distribution segment of organizations and businesses in last decade. Today’s concurrent market dynamics backed with technological advancements and cut throat competition to accrue humongous customer base, are compelling companies to either change the way they operate or risk falling behind. This has made businesses […]
Search Results for "customer care"
Tips To Identify Irate Customers on Live Chat
Customer service is a challenging task. It involves getting into the customer’s skin; knowing what they want and when without having them to say it. Is it really possible? Believe it or not, you can’t please everybody! You may—at any time in your career as a customer support agent— found […]
Offer Your Customers a Healthy Experience with Gym Equipment Wipes
Do you have a gym and want to make it a healthy place? Then, first of all, you need to consider that your gym is a place for those people who love to workout for getting a better shape and healthy life. The gym is more than a mere business; […]
5 Factors to Consider When Shipping Products to Customers
If you are running an online store like Amazon, Ebay, Walmart etc. then this article will prove to be helpful for you. Shipping dozens or maybe hundreds of packages regularly is perhaps common for your business. When you ship products to customers in a proper, efficient and cost-effective manner, they […]
Three Specialisms to Consider for Your Marketing Career
Marketing can be a dynamic, interesting and lucrative career where you can work with all kinds of businesses. Of course, while it sounds like a narrow enough field to outsiders, just like other areas of modern work like ‘IT’, marketing can comprise a vast array of different job roles and […]
Make a Career as a BPO Professional
Customer service is one of the most important positions in any organization and every organization aims at maintaining quality agents. While some organizations choose to hire agents to handle this work, most large organizations outsource it to BPOs. The scope for a job at a BPO is high is you […]
How to Increase your Customer and Brand Loyalty
Buyers shop online like never before some time recently, and online retailers keep on improving the client experience. Making reliability can at present be a test for online retailers. Ecommerce retailers have a restricted and altogether less material offering that makes for them extra snags past those of a customary retailer. To curb […]
Call Centers: An Essential Yardstick to Evaluate Customer Satisfaction
Telemarketing is a pragmatic approach of direct marketing. Numerous large as well as small business organizations are using telemarketing solution to expand their market and increase the sales graph of their business. In today's world, telemarketing has become one of the effective medium of communication. Businesses across the world are […]
The Right Distributor Can Help You Provide Customers With The Right Products
The simple, overall goal of a company should always be to give their customers the best products on the market. A critical component to the supply chain is having a great distributor to work with that has a grasp on both market and product knowledge, so that your customers have […]
Importance of Information Technology (IT) in Healthcare Industry
As forecasted by the U.S. Association of Medical Colleges, there will be shortage of 130,000 physicians in the U.S. by 2025. This prediction gives a hint on how medical care has to rely on various other domains like technology to cope up with this shortage in upcoming years. Blending of […]
The Benefits of Using a Customer Point of Sale Display
Advertising is typically focused around many different things. There are many varying factors that go into creating an effective advertising campaign. For example, advertising professionals will always take into account the gender, the age of the potential buyer, whether or not this demographic has a family and so on. One […]
Is Social Media Contact Center Creating New Careers in Call Centers?
The new girl has joined a seemingly interesting job recently. She is never too idle for a gossip, or too keen on making unwanted friends around. She seems to be a socially attractive personality though. Her neighborhood stardom seems to be like a silent thunderstorm, waiting to pour anytime she […]