Any business today requires a degree of managed hosting. However, not all businesses have the right people with hosting skills in house. As such, web and server hosting services are usually outsourced. Hosting services are critical to the operations of any type of a business and therefore quality should never be compromised. When you are searching for a managed hosting services provider, you need to find an organization with professionals who have your business interests at heart. Since web hosting solution provider is asked with the responsibility of taking good care of your company data, they also play a critical role in protecting and building your brand, ensuring customer loyalty and maintaining your business reputation in the public domain. This will most definitely impact positively on the profitability of your entire business.
How Do You Choose The Best Managed Hosting Solution?
Whereas there might be a wide range of managed hosting providers out there in the market today, not all of them are actually equal. The services they offer also of value in terms of quality and urgency. Again, there are no standards for managed hosting services providers. Each company offers different levels of support and security. Here now is a look at the questions you need to ask when you are searching for the right managed hosting solutions.
How Do They Monitor Their Services?
The issue of monitoring comes top of the list when you are doing your searches. If at any instances something went wrong with your hosting, will you be able to know it? A good hosting provider should always keep monitoring your system and get out any issues in case the server stops functioning.
Will The Hosting Provider Apply Patches?
It is also important to ensure that your hosting provider installs security patches and software on your server. Patches are used to fix any issues that might lead to hackers accessing your data unauthorized. Therefore, the managed hosting provider that you settle for should prove to you that they can stay on top of security updates and patches. Moreover, they need to show willingness and zeal to keep your company data protected and secure.
Do They Have A Support Helpdesk?
Support might sound like an ambiguous term but it counts in most instances. One thing that you need to appreciate is that managed hosting services are quite complex and at times run on a range of applications. Therefore, a support helpdesk will help to address networking issues, hardware problems, operating system failures and any other major problems affecting the operations of your database servers and application programs.
Do They Offer Disaster Recovery Services?
Perhaps this is the most important consideration to make when you are doing your research. How does the managed hosting service provider respond whenever things go wrong? Elements such as data loss and hardware failure ought to be treated with a great deal of seriousness. You need to check out how often they will call when you have a server failure, who takes responsibility for your data backups, their hardware replacement policies and how long they will take to restore your data before you can commit to any service provider out there.
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