In this age of information the use of social networking site as a communication tool has gone viral around the world. Twitter is currently the leading social media network when it comes to giving your business an online exposure and marketing your brand. This wave has a massive number of followers that can be converted into prospective customers for your business.
However, before rushing to take advantage of the opportunities available in Twitter, learning how to effectively use the tool is the basic step. Let us explore the modern wave in business and marketing that is Twitter;
Twitter Groups
Twitter as a community site is divided into two categories. First is the trivial group who use the tool for personal use through tweeting about their current life affairs to the public. The second group is the business group who use the tool for a more productive purpose as a marketing tool. This is of economic benefit to them as they create more traffic for their business website blog through the tool. A business is able to utilize Twitter to develop a brand name online and boost their marketing effort.
Twitter Search
Twitter is the best search engine available for serious online users. There are many researches carried out and innovations that are made on a regular basis throughout the world. To be on top of you game in business it is crucial to operate with ideas of today’s market trend and not those of yesterday. This is why Twitter is the engine of today while others follow with outdated of yesterday which is not good for business. This is the place to search for the keywords that are typed in now to search for your product and services by the surfer.
This is where your business can grow exponentially through responding to the market demand online.
Customer service
Twitter is efficient in product research and development as an online business tool. It provides businesses with a venue to inquire about the needs and wants of the customer and what improvements they would like to see on the products and services.
This feedback is beneficial to the business in aiding to develop a more appealing brand that is easily marketable to the customers. This has also successfully provided a venue for businesses to interact and offer solutions to their customers from anywhere in the world without their physical presence at the business premise.
Customer survey
Twitter enables you to accumulate followers online. When using this tool for business it is important that you create a personalized and professional profile page and build on your product niche. This is how other tweeters will find you and your business online. Build on your product and avoid posting information that is not relevant to your customers' needs and wants. This will ensure you have followers who are loyal and interested in what your business offers. The main objective is to boost the traffic coming from your followers through providing the right content, as this translates to potential sales. The business should post their website or blog on the profile page and link them to the tweets. This marketing strategy is in further building of traffic for your business.
Creating and growing your brand online requires time and patience. Take a few hours of your day to tweet about your business or use zinzz.com to share tweets on your page to avoid the information being outdated. Customers are looking for modern solutions and not obsolete ways to solve their problems.
Success does not is overnight but hard work and determination pays of at some point. Twitter can be an indispensable marketing tool with rich rewards for you and your business if you follow the steps and play by the rules.
Haynes is the author of Unnatural Links-The New Era. She has also blog about Social Media Estrategies. Follow @haynes.
