For decades, consumers have loathed the implementation of automation in the realm of customer service. But, at last, it seems computer technology is making the experience better, not worse. And by better, we mean a lot better. As reported earlier this month, companies small and large are embracing a new […]
Search Results for "human touch"
LinkedIn Changing the Dynamics of Human Resources
Social networking has transformed the role of human resources. There are a number of different social networking sites that professionals and employers can use to find each other, but LinkedIn is definitely the most popular. Whether you are an employee, job applicant or an HR consultant, you need to be […]
Top 10 software development companies in London for 2024
Looking for the top software development companies in London for 2024? Your search ends here! Check out our guide featuring the top players in the tech scene. From cutting-edge innovations to established expertise, find the leading software development company in London shaping excellence in the dynamic world of technology. 5 […]
Customer Experience in the Digital Age: The Role of Call Centers
In the age of digital transformation, customer experience has emerged as a key differentiator for businesses across industries. With increased competition and easily accessible alternatives, customers’ loyalty is often linked to the quality of their experiences rather than just the products or services they purchase. Call centers play a crucial […]
The Face Of Social Medin In 2023: 7 Trends To Evolve With
There’s no surprise that most people today spend a good part of their day scrolling social media. It’s evident from the fact that nearly 5 billion global users regularly use social media. With so many benefits of social media, it is an integral part of people’s life. Considering the importance […]
How to Create a Conversation Flow for a WhatsApp Chatbot?
WhatsApp chatbot is a type of conversational chatbot that uses WhatsApp as its platform. The chatbot can be used for a variety of purposes such as welcoming new users, sending marketing messages, providing customer service, generating leads, and more. If you are looking to create a WhatsApp Chatbot that can […]
Strategies to Successfully Scale Customer Service
What your consumers anticipate from you will vary as your startup expands, as will the number of their requests. You’ll transition from a reactive phase of responding to requests as they come into a proactive mode of resolving issues before they become a problem. Consider a scenario in which your […]
Amplify Your Online Business in 2022 with the Power of Livestream Shopping
Ecommerce is trending because it’s convenient, prompt, and hassle-free. You can easily book an order for a product online and get its delivery within 2–3 days. Over the last few years, now various brands are trying to leverage the potential of video marketing or live branding videos on their e-commerce […]
Grant Writing: Best Practices for Nonprofits
For every non-profit gathering, funds come before accomplishing goals. Grants are perhaps the most comprehensive source of funds. Billions of dollars are awarded to nonprofits every year. These grants for nonprofits can help them survive or even thrive! Therefore it is safe to assume that the grant writer holds a […]
Create Customer Loyalty Through Outstanding Online Order Packaging
It’s easy to look at packaging as a means to an end. After all, what else is it than something disposable that’s meant only to protect a product until it reaches consumers’ hands? Once the item is opened and the customer touches the product he or she ordered, the package […]
10 Strategies for Promoting Your Business Online
In this digital era, if you are looking for the most effective way to promote your business, online is the way to go. From large billion-dollar corporations to small home-based startups, businesses are taking advantage of online platforms to reach their target market. Keep on reading and we’ll talk about […]
Role of Big Data, IoT, Blockchain, and AI in Mobile Banking – Revealed!
The mobile-first approach has surrounded the corporate world. Every industry sector wants to leverage the benefits of mobility and the banking sector is no exception. Mobile banking has significantly reduced the percentage of consumers who visit brick-and-mortar branches for various transactions. A survey has revealed that as many as 70% […]