Everyone is looking to have the best possible solutions when they’re planning to upscale their business. Whether you’ve just started your retail store or are looking to expand to multiple stores from your pre-existing one, this article is for you.
Choosing a POS software can be one of the most daunting tasks while setting up your checks and balances. There are hundreds of POS systems present in the market, and they claim to be the best. However, not all of them are best for your specific needs.
To know which POS system you should buy, you need to understand how to buy one and what mistakes you can avoid while making your selection.
Software before hardware
Before jumping into the software part of the process, let’s get some things clear about the hardware. We recommend you not to buy your hardware before you buy your software. There are several sound reasons for it.
First of all, you should be researching the POS system, which best fits your business model. Once you have done that, you can finalize a hardware system compatible with your software.
Many times, retailers buy hardware before their software and run into several logistical issues later. The biggest problem is incompatibility with your operating system. It can also happen that you get a standard monitor but buy software that extensively uses touch-screen functionality.
Issues like these will cost you money in hardware replacement and simply cause hassle. Thus, it is always better to take one’s time and go about chronologically assembling a system. You can use the internet to compare several models, learn from tutorials, and even buy online for shipping convenience. You’ll find some of the best POS systems exclusively for sale online. Hence, you’ll stay ahead of your competitors and make sure that your system stands the test of time.
A solution that’s not scalable is not a solution
You should buy a POS solution that accounts for variable change and upscaling. It means that your software solution should be offering services in such a fashion that it’s easy for you to expand them to any stores, warehouses, offices that may join with your business later.
Some POS systems out there are extremely easy to upscale, while some are a pain to learn and use. The easy ones will be as convenient as buying a new device and downloading your POS application. The harder ones will cost you precious hours wasted in talking to customer service reps and supervising a technician setting up a complicated system.
Do not neglect software security
Hence, you should pay extra attention to your precious data’s security and privacy, especially when you’re going for a cloud-based solution. Talk to the customer service rep or the IT help available in the store about its customer reviews and how safe it is. After all, you’ll be using this system to maintain all your entire business’s foundational inventory data.
Do not skim through the technicalities
While buying a POS solution, many retailers don’t read the terms and conditions of their system. It can be a massive mistake in the long run when you face some technical issues that you can’t resolve on your end.
Make sure you read through the hidden technicalities of your system. It should also specify the warranty coverage and everything that they include in their services. Many companies offer a warranty but then don’t have any service centers in the city to avail of them. Some companies also leave out individual parts’ coverage, which can be very costly to get replaced.
Also, stay on the lookout for how good their tech support is. If your system starts showing an error right in the middle of the day, you will need a quick solution to not suffer through a pile-up of customer lines and lousy service.
Ensure that their customer service contacts are easy to reach and offer 24/7 assistance for all problems. Moreover, the politeness and helpfulness of a company’s customer service is the best way to know how much it cares about its users.
Do not make your decision based on price alone
Do not make one of the most critical decisions for your business based on price alone. When you go to the market to look for systems, you will find many of them at unbelievable prices. In themselves, these prices will be more than enough for you to overlook everything else and go for that one option that comes in way under budget.
But that’s not how you should be making your decision. Your decision should depend on quality over quantity. You should be focusing on investing a fair amount of money one time to have a system you can rely on for years to come.
Many retailers skimp while buying a system and run into dozens of issues and end up changing their system in a year. This kind of mindset will only cost you more money in the long run and ruin your peace of mind as well. Make sure you make the best purchase for you and your business.
When you consider all of this and don’t rush your purchase, you will see the most benefits. In turn, easy-to-use software will ensure your business’s smooth functioning and open up your time for further expansion and brainstorming to make your business even better.
A sound POS system can be a boon for not only your business but also for your employees. Your workers will appreciate the utility and functionality of the system you end up investing in.
So, research all your options, make sure you know everything about the system you’re buying, talk to sales representatives, go through testimonials by previous buyers, and help yourself make an informed decision. We wish you and your business all the best.