In recent years, call center industry has started witnessing fierce competition. Owing to the arrival of several call center companies which offer cost-efficient solutions to businesses worldwide, it has become uncertain for call centers to achieve organizational success. And if in this circumstance, any call center fails to deliver unmatched […]
Author: AngelaHooper
National Level Scholarship for Indian Students
National Talent Search Examination, abbreviated as NTSE which is a national- level scholarship program for the Indian students pursuing in Class 10 to display their talent and merit through this one of the most prestigious exam in India National Talent Search Examination (NTSE) scholarship was constituted by NCERT in the […]
A Road Map toward World of Digitization
Call centers industry is rocketing its reach across the globe. Smart technology and digitization brings about a radical change in the telemarketing industry. Unlike old call centers, with the increase in the supply of services, the modern call centers offer wide range of extensive voice and non-voice processes. Today, call […]
Strategic Benefits of Acquiring Order Taking Call Center Services
Building a strong reputation is the topmost priority for any organization. These organizations strive hard to deliver superior customer support to their customers and clients. Just one negative review has potential to tarnish their image in the industry, which will affect their sales, for sure. According to a recent report, […]
How A B2B Call Center Can Impact Your Business Revenue?
Taking help from the b2b call centers or spending lots of money to transform your own customer care department is all about shifting mindsets. Every ring and greeting to a customer adds value to the brand image. If you put your customers on the back seat and doesn’t pay heed […]