WhatsApp chatbot is a type of conversational chatbot that uses WhatsApp as its platform. The chatbot can be used for a variety of purposes such as welcoming new users, sending marketing messages, providing customer service, generating leads, and more. If you are looking to create a WhatsApp Chatbot that can […]
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How to Analyse the Sentiment of your Brand’s Conversations
The days of solely relying on statistics and quantifiable data are long gone. Now, brands need to identify how customers feel about their products and services through Social Media Listening. It’s easy to overlook their feelings and emotions since they can be challenging to transform into data, but regardless, they […]
Why Conversational AI is the Future of Online Customer Support?
Not all e-commerce stores may be the replicas of Amazon (selling everything under the sun), but if you operate a B2C e-commerce store, you must have faced a great deal of pressure and a lot of challenges while offering customer support. There is a customer on the line with a […]
What Is Conversational AI And What Is Its Impact On Businesses
Even though the century is still very young, it is already possible to forecast the most prominent trends of societal development for a future couple of decades. As of now, we are rapidly shifting into the virtual plane, merging the two worlds — the reality and the virtuality. Technology is […]
Having Difficult Conversations about Addiction
It’s never easy to have conversations about addiction, especially if it involves dealing with a loved one who doesn’t appear ready to confront the issue. As someone who truly cares, you want to be there for the person and help them cope with the issues that are certain to arise […]
7 Ways to Make a Conversation With Anyone
Conversation is the art of connecting with people. You express, impress and inform or socialize using conversation. It’s a basic necessity to communicate on a daily basis with family, friend or at work or in our social group. Conversation is a meaningful communication intended towards a defined goal. Like discussion […]
Conversational Hypnosis and Its Technique
You probably must have heard about the term Conversational hypnosis but do you exactly know what it is? If not, we will discuss this topic below for better understanding. The technique of covert hypnosis is on rounds and everyone wants to know more and more about it. When you want to […]
10 Funny Conversation Starters Around the Dinner Table
Years are flying at a fast pace, and people keep drifting apart. You have much less to talk to your loved ones about and much more to scroll through your timeline. We all need to work on these habits by sparing some time for small conversations at the dinner table. […]
AI Chatbots vs. Human Agents: The Ideal Contact Center Technology Blend in 2024
In 2024, the customer service landscape is undergoing a revolution with the integration of AI chatbots and human agents. Businesses are aiming to improve customer experience and streamline operations, making it crucial to find the perfect balance between AI and human interaction. This article examines the strengths and weaknesses of […]
Scaling Up: 6 Tips for Growing Your Business
You didn’t start a business to watch it stagnate. Growth is critical for your brand’s success and survival over the long-term. If that’s what you envision for your company, give it a boost. Scaling up certainly doesn’t just happen on its own. Growth should be strategic, planned, and managed carefully. […]
The Power of WhatsApp Marketing Software: Leveraging the World’s Leading Messaging App
Clear communication is key. It helps businesses engage their audience. Among the many messaging apps, WhatsApp is the undisputed leader. It connects billions of users worldwide. Businesses are using new marketing strategies to use WhatsApp’s vast reach. WhatsApp marketing software is emerging as a powerful tool in their arsenal. Understanding […]
The Power of Flowace as an Apploye Alternative
Flowace is a powerful alternative to Apploye for employee monitoring software. With its advanced features, user-friendly interface, and seamless integration, Flowace stands out for its robust reporting capabilities, customizable alerts, and flexibility to meet the needs of businesses of all sizes. Effective employee monitoring is essential for enhancing productivity […]