Search Results for "customer satisfaction"

Management

Effective Methods of Improving Average Handle Time

Improving average handle time is an intricate process that involves incorporating agent training programs and efficient operation of the technology available within a system, among others. Contrary to popular belief, it needs a multi-pronged approach, and doesn't simply involve improving the interactions between agents and customers. For instance, each bump […]

Other stories

How to Choose a Reputable Pest Management Company

For every one of the almost seven billion humans on the earth, there are approximately 200 million bugs. Considering the staggering number of creepy crawlies in the world, it's no wonder that people occasionally find themselves at odds with unwanted many-legged invaders. A pest infestation can be an emotionally wrenching […]

accounting software
Accounting

Comparison Shopping for Accounting Software

Since all small business accounting software aren't equal, it's important to comparison shop - here are some things you should be looking for. Comparison shopping is a proven way to get the best small business accounting software with a maximum value of the expense. However, since all accounting products are […]

Small business

Sales Tactics for Small Business Owners

One of the ever present issue for almost any business owner is how to increase the sale of his or her product. There are various tactics that people implemented over the course of time, however the market is constantly shifting, thus it is impossible to use old strategies nowadays. In […]

Networking

Benefits of Cloud Acceleration

Many of us now use the cloud on a regular basis, and we rarely give it a second thought. That is, until the cloud fails to respond in some way. For example, this article is being written using research gathered and stored in Microsoft OneNote — in the cloud. These […]