Words have power. They have the ability to make or break your reputation. Therefore, what you say or write to people is extremely important to how they receive the message. Let’s look at some communication blunders and how they can be corrected.
1. Inadequate Preparation
It is very important to prepare thoroughly before you present your work. This may be in the form of reports, emails, and further presentations. Information which is incorrect or unclear to the recipient may confuse or burden them. This might cause misery of a different nature according to how they take it.
It is essential that you prepare your work beforehand. Things should be thoroughly prepared with as much backing as possible. After this, it is absolutely necessary to have one or more colleagues proofread your work. This minimizes the margin of error in your work.
2. Branding Blunders
Branding is used mostly in marketing, advertising, and business in general. This is a form of communication that should not have any communication blunders. This is because any mistake caught by your competitors can be used to their advantage.
One must be careful when carrying out branding in order to avoid misleading the target market. Brands should be carefully evaluated before they are released to their audience.
3. Assuming You Are Always Understood
This is a very important point. Many people assume everyone understands their message. People are different and some may not understand you fully.
You should develop a mechanism for getting feedback from your clients. This could be asking for confirmation in an email or a question and answer session after a presentation.
You should engage everyone and also hear what they think about the message.
4. Media Blunders
Saying the wrong thing in the media can have vast repercussions for your brand. This can dramatically affect campaigns to market your brand.
It is advisable for one to think before they speak in front of the media. This also applies to press releases that could be misunderstood.
5. Privacy Violation
Mistakes happen. For instance, you could send an email or attachment to the wrong person. This usually occurs when you do not label attachments distinctively and don’t double check the email addresses of the recipient.
This can cause stress to the receiver. Private information may also be leaked to the wrong hands.
These issues can be avoided by cross checking the recipient before hitting the send button. Attachments should also be checked carefully before they are sent out. This minimizes the cases of communication blunders.
6. Writing Blunders
Some information requires being written down. This is normally sensitive, and it should be put down in a clear and understandable language.
You should avoid misspelling words as it may be difficult for the recipient to understand what you are trying to convey. It also pays to have a person do the work for you professionally.
7. Information Delivery
Different occasions require different methods of passing on the message. Some techniques may apply in some cases while not in others.
If it is bad news, it is advisable to do it in person. This is important because written words may not effectively show the sensitivity of the news. Oral delivery is important in clarifying where a point is not easily understood.
The ability to manage your emotions is an important trait especially at the workplace. It is mandatory for one to be professional as possible. This means one can handle work in a positive way even if the situation is difficult. Being emotional and overreacting can destroy the relationships you have built in the workplace. This could possibly even tarnish your reputation.
You have to develop ways of dealing or handling your emotions. Sessions with a psychiatrist could be helpful in extreme cases. This will go a long way in building positive relationships in your workplace.
In the recent past, there has been an uproar regarding the discrimination of others who are different. Information that leaves out a certain group of people or fails to recognize them is unacceptable in the modern world.
It is essential for one to appreciate that people are different. When information is delivered, it is mandatory to recognize everyone and avoid discrimination.
We all make communication blunders. Therefore, it is our duty to strive to reduce carelessness as much as possible. This will go a long way in enhancing our reputations and the working environment.