Emergency Plumber Services: Steps to Take in a Plumbing Crisis

Nobody wants to deal with plumbing issues. These problems happen at the worst time, like right before family and friends arrive or when everyone is asleep late at night. Every person should know the steps to take in a plumbing emergency to stop the water flow and minimize damage.

Stay Calm

It’s easy to panic when water is pouring into the home. Nobody wants to see their home and possessions damaged, and water can significantly damage these items quickly. Remain calm, as panicking will only make the situation worse. When a person knows what steps to take and remains calm, they can methodically carry out the steps and keep the damage to a minimum.

Be Careful

Homeowners might want to rush in and start taking the steps outlined below. Go slowly, as the floors may be slippery. Nobody wants to fall in dirty water, hit their head, or sustain injuries. Make safety the priority while handling the plumbing emergency.

Turn Off the Water Supply

Immediately stop the water flow. A person may do this by shutting off the water supply to the area where the water flows or by turning off the water supply to the entire home. When the problem is a burst pipe or an overflowing toilet, the supply’s water fixture will address the issue. If it is difficult to determine where the water comes from, turn it off at the main shut-off valve.

This valve may be near the water meter, in the crawl space, or in the home’s basement. Homeowners should learn where the main shut-off valve is before it is needed. Stopping the water flow minimizes the damage and gives the owner control until the emergency plumber arrives.

Turn Off the Electricity

Turn the electricity off in the area affected by the plumbing catastrophe. This measure will prevent water from reaching wiring, appliances, or electrical receptacles. Turning the electricity off at the panel also removes the risk of electrical shocks or fires.

Assess the Situation

When water is no longer pouring into the home where it shouldn’t, it’s time to determine the extent of the damage. The plumber will need this information when contacted. Note any visible damage.

Relieve Water Pressure

Open faucets and fixtures throughout the home when a pipe bursts or water leaks heavily. This action will relieve pressure throughout the plumbing system. Open outdoor drains and spigots as well. Water will move away from the home through the drains and fixtures, relieving additional pressure in the system. Many people open the faucets and fixtures in the house but forget to do the same with outside plumbing fixtures.

Turn Off the Water Heater

If the plumbing issue causes a drastic drop in water pressure, the water heater may be damaged. It could overheat or burst. Turn off the gas supply to the water heater and then turn the heater off. Homeowners who take this step reduce the risk of needing a new water heater and plumbing repair.

Avoid Using Chemicals

If the problem is a blocked drain or toilet leading to water backing up into the home, many homeowners use chemical drain cleaners to resolve the issue. Avoid doing so. These drain cleaners may do more harm than good. If they don’t work, their presence in the plumbing system will make it more difficult for the plumber to find and fix the problem.

Contain the Leak

Once all water flow to the area has been halted and the electricity is turned off, attempt to contain the water. Towels, rags, buckets, and mops help remove water. If a shop vacuum is available, use that to suck up any remaining water. When the vacuum fills, take the water outside and dispose of it away from the home. If water leaks even after the water supply is halted, try to catch it in a bucket so it won’t seep into the home’s floors, ceilings, and walls.

Address Small Leaks

A homeowner may be able to address a minor leak until the plumber arrives. Pipe tape and plumber’s epoxy putty are two ways to slow or stop water from entering the home. Never assume this is enough to resolve the issue. Call to have a plumber visit the house and fix the leak properly before inspecting the system to ensure no other damage is present.

Call a Professional Plumber

Once steps have been taken to resolve the water flow into the home, it’s time to call a professional plumber. Let the plumber know the situation and share details about steps that have been taken to minimize damage to the home. The plumber may have additional suggestions on reducing the damage until they can arrive to make repairs.

Avoid Using the Plumbing

Don’t turn on sinks or flush toilets while waiting for the plumber to arrive. While only a portion of the plumbing system may be affected, it’s best to have the plumber examine the entire system before using any plumbing fixtures. If there is another problem within the system, using the fixtures could exacerbate it and lead to the need for more complex repairs.

Document Any Damage

Water damage restoration can be costly. Document all visible damage with videos or photographs. The insurance company will need this proof if a file is claimed for remediation and repair.

Nobody wants a plumbing emergency, but many people will in their lifetimes. When an emergency arrives, the homeowner must take swift, decisive action. Now is not a good time to get on the internet and research the steps to take. They should already be known.

Shutting off the water should be one of the first things a person does, although some choose to call the plumber first. Stop the water flow and then move on with the other steps. Doing so will help keep the home safe from additional harm and make it easier to clean up any damage that has already occurred. When the emergency plumber arrives, they can go to work to find and fix the issue, thanks to the homeowner’s work. They will greatly appreciate this.

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