If you've ever been involved in an accident on a busy Melbourne road and you need your vehicle towed, you might not have much of a choice when it comes to which company will perform this service. Sometimes emergency services such as the fire department or the police will dispatch a tow truck to the scene.
However, in our scenarios such as breakdowns, one-car accidents or engine failure, getting tow trucks in Melbourne to tow your car can be less stressful with a little research on the companies in your area.
Before you call one, check out this article so you can get the most bang for your buck.
Much like any other service, reputation matters when it comes to choosing the right towing company for your car. For example, if you're in a part of the state that receives frequent storms that make for risky driving, make sure you adequately research those companies in that area.
You will need to call around and ask for details such as pricing, including whether the company accepts credit cards or not. Once you've found a reliable company with a sound reputation, make sure you put their number into your phone.
Never Trust a Tow Truck that Just Shows Up
It's pretty simple. While you won't have a choice in which towing company shows up to your two-car accident, you will have a choice if your car breaks down. So be wary of any truck that randomly shows up unannounced in an unmarked vehicle and offers to tow your car for you. If they are unmarked and unregistered, and something goes wrong in the towing process, your car won't be insured and you will have to cover the cost of repairs.
Take a Picture
If you have a camera on your phone - and who doesn't - take a few photos of your vehicle's condition before the tow truck arrives. This may come in handy should any unexpected damages happen when the tow truck is taking your car to its destination.
Using your signature wisely
When it comes to signing off on the job paperwork, make sure your signature is near the section where the agreed-upon dollar amount is. This will limit the chances of any additional charges being added on with your knowledge or consent.
Don't Forget to Grab Your Receipt
Once all the work has been done, don't forget to grab your copy of the invoice and the receipt to ensure you've only been charged for the services you've authorised.
Never Pay if You Don't Have to
Depending on the situation you find yourself in, your insurance policy should cover vehicle towing in the case of a break down or an accident. Insurance companies may even be able to provide you with a preferred towing company in Melbourne that they can dispatch on your behalf. If you belong to a third-party assistance company, make sure you completely understand your coverage and what you are/aren't entitled to.