How to Improve Sales Capabilities with Microsoft Dynamics 365 Sales

E-Commerce Is Expected $2.8 Trillion In Sales By 2018Do you think you are compromising in terms of managing your customers or sales? Are you able to attain desired productivity or generate revenue outcomes? If your answer is yes, certainly, your enterprise needs Microsoft Dynamics 365 Sales to adapt changes to drive growth and scalability.

So, what is Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 is a powerful sales analytics and customer management tool that helps salespeople seamlessly engage & manage their customers and make productive decisions based on sales insights. It helps them to nurture the generated leads and close the sales faster. Leveraging Dynamics 365 Sales; users can create marketing lists, sales campaigns, and can be aware of the service cases in real-time.

Based on real-time sales analytics, predictive analysis, and other key data, Dynamics 365 Sales assists sales managers to keep track of their sales team’s performance, monitor results, and provide necessary feedback at the same time.

Improve Sales Capabilities with Microsoft Dynamics 365

Connect Customers Seamlessly

Microsoft Dynamics 365 Sales is powered by AI analytics, hence, helps to shorten the sales cycle. It helps the sales team to know the actual customers to engage with. You can get clear sales insights to detect customer behavior and set priorities. It helps to streamline the selling processes with integrated omnichannel communication with your clients or customers. When you can gain customers’ intention, you get success in improving sales engagement.

Build & Sustain Relationships

D365 Sales helps to get new customers, keep track of them, stay updated with customer interactions, identify your customer base that you need to focus more on, and apply the engaging practices that could be preferable by the customers. Also, get suggestions about what next step should be taken towards fulfilling your sales goals.

Leveraging D365, you can know your customers well and can make decisions accordingly. When you stay updated and remember each step of your customers, you can build & sustain massive relationships with them to drive growth and scalability.

Accelerate Productivity with Sales Insights

Dynamics 365 Sales enables you seamlessly access relevant customer data and insights using Microsoft Teams to collaborate within the sales team. This can affect the sales productivity and performance of your sales workforce. You can also manage the sales pipeline using a single workspace.

Sales insights help and rescue businesses to not invest anymore in the product, deal, or project that is no more a profitable deal now. Thus, rather than waiting for time-consuming manual reports, D365 Sales enables users to make instant decisions to drive maximized sales and revenues.

Boost Productivity Level

Microsoft Dynamics 365 Sales is designed in such a way to automatically create new buyer records, meetings, and sales tasks. People involved in the sales practices can automate their sales and marketing processes to drive continuous growth and productivity. When sales data is automated, it helps to minimize your routine tasks, for instance, minimizing the app switching as you can create emails & templates and access & share customer data using a single interface.

Streamline Your Sales

Stay updated via push notifications with all your priority tasks with a mobile-friendly interface wherein users can create and update records. You can get notified about your upcoming meetings, recent interactions in real-time which help to improve customer engagement. D365 Sales reduces the manual data redundancies as sales executives can effortlessly make quick notes using the voice-to-text feature.

Adapt To Organizational Changes

Microsoft Dynamics 365 sales insights help to streamline sales forecasting that reveals risks and further opportunities. When you make use of interactive dashboards and reports, it helps to track your sales performance and enables you to make data-driven decisions. Based on AI-configured reports, sales managers can quickly create and implement the next-best suggestions or steps to be taken. This helps to work towards a productive route.


With Microsoft Dynamics 365 sales insights, users can stay updated with real-time customer updates, predictive data, and omnichannel facilitation to drive effective sales strategies. By eliminating your manual or redundant efforts, D365 Sales enables you seamlessly manage your customers, nurture & convert leads, and close the sales deals faster.

If you want to know more or how you can leverage Dynamics 365 sales, do contact Dynamics Square, we can help with customized implementation, end-user training, or maintenance services reinforcing your business to grow and scale high.


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