For most of the corporate employees today, workplace has almost become their second home that they spend more time than they do anywhere else. Like the employees themselves say, it’s a home away from their home! So, how should an office space be for the employees? It should at least […]
Management
Top Tasks That Every Small Business Should Outsource
As a small business owner, you cannot do everything on your own. You should make it a point to outsource as many tasks as possible, especially those that are peripheral to your business and which don’t require a hands on involvement. So, what are the tasks that you can outsource, […]
How to Be Brave When Launching a Startup?
Launching a startup can be fearsome as you invest your finances in the business. But more than the money, you have put in your emotional investment in the business. Therefore, it is natural to feel a little concerned when you are launching a startup. However, it should not stop you […]
How Call Centers Can Improve Their Service Delivery Model to Clients
In recent years, call center industry has started witnessing fierce competition. Owing to the arrival of several call center companies which offer cost-efficient solutions to businesses worldwide, it has become uncertain for call centers to achieve organizational success. And if in this circumstance, any call center fails to deliver unmatched […]
6 Characteristics of an Effective Feedback
There is no doubt with the fact that everyone loves to hear that they have done a good job. But there is a slight problem with just a ‘Good job’. It does not indicate what exactly has been done right. Neither does it reveal how the same can be repeated […]
How Connecting with Clients Online Helps to Reduce Business Costs
Every business has variable and fixed costs to doing business, and customer acquisition costs are one of the most important. Minimizing this cost will help you feed your sales funnel and convert prospect to customers at a higher rate of profitability. Among the great ways you can lower your costs […]
Best Practices to Boost Cash Flow of Your Business
Cash flow is the lifeblood of a business. A steady inflow of cash is absolutely necessary to support the operation of a company. Even if you are anticipating large sums of profit by next year, without enough inflow of cash, it may turn out to be quite difficult to cover […]
7 Tips to Build Impressive Dashboards for Your Business
With the increasing use of business dashboards, there is an accompanying risk of lackluster implementation of an otherwise good idea. Business dashboards allow useful information to be available at the fingertips of the people who need it most. Used to track Key Performance Indicators (KPIs), metrics and other important data […]
Why Implementing Restaurant Management Software is a 4-Course Recipe for Success
Modern businesses with an eye toward long-term success know the importance of setting their goals and operations up with the proper equipment to make each day seamless and productive. Running a successful business 50 years ago boiled down to having a dream, the knowledge to motivate that passion and the […]
Are You Ready For a Flex Workforce?
Sometimes the worlds of technology, activism, and social trends come together to create a big change. In recent years, we have seen that with the growing trend toward telecommuting. Technology has made it possible for employees to conduct their business with the employer on almost the same level as if […]
Customer Service vs. Customer Experience: Defining the Difference
Customer experience is the new battlefield in marketing, says research firm Gartner. In 2016, 89 percent of companies surveyed expect to compete primarily on the basis of customer experience while 65 percent now have the equivalent of a chief customer officer who reports to both the CMO and CEO, indicating […]
Steps to Have Effective Supply Network Planning
When supply chain network planners set to execute their tasks in large companies, they have to consider the effort that goes into making their plan work for them. Their task is to evaluate complicated negotiations between supply chain components by maximizing and minimizing expenses within the grid of certain situational […]