Author: ChrisKobber

Key Attributes of Cloud Solutions that Help Augment Call Center Growth
IT

Key Attributes of Cloud Solutions that Help Augment Call Center Growth

The traditional call center technology involved heavy iron on-premise solutions that required huge efforts of teams. Individual support teams were required to look after management, installation, and configuring the entire infrastructure that consisted of inflexible systems. In spite of support from multiple datacenters these solutions had no place for any […]

Towards Greater Cyber Security with Big Data Analytics
IT

Towards Greater Cyber Security with Big Data Analytics

Companies that are using big data and analytics are found to experience a considerable mitigation of cyber attacks. This is established by MeriTalk’s new US government’s survey wherein 84 percent participants confirmed use of big data to prevent such attacks and 90 percent confirmed reduction in security breaches. It can […]

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