Virtual Office Benefits for The Modern Day Professionals in London

Virtual Office Benefits for The Modern Day Professionals in London

With so much of our office work being done on computers in the modern world it is no surprise that many forward thinking professional employees are opting to work from home via remote connection to an on-site server, email and telephone. For the existing or potential business owner this is […]

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Video Conferencing Mistakes and How to Avoid Them

Video Conferencing Mistakes and How to Avoid Them

Video conferencing has been one of the most utilized means of communication in businesses. The best thing about it is its ability to allow people to connect and interact easily and conveniently anytime, anywhere. Whether it's a conference call done in the privacy of your office or one that is simply […]

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When Online Review Responses Go Wrong: How Not To Respond

When Online Review Responses Go Wrong: How Not To Respond

Now that online review sites like Yelp and CitySearch have been around for a while, your business has likely learned (or hired someone with experience) how to manage and monitor these sites successfully. By now, you know the importance of claiming your business on popular review sites and how responding […]

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Need to Write a Winning Business Pitch?

Need to Write a Winning Business Pitch?

The business pitch presents the ultimate communications paradox. On one side the presenter wants to tell the potential client everything they know about their subject. They want to woo them with their technical prowess and ensure that the potential client is in absolutely no doubt about their experience and expertise. On […]

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How to Choose The Right Communication Method

How to Choose The Right Communication Method

Methods of communicating are constantly changing. Up until relatively recently you could only really talk to someone in person, by telephone or by writing them a letter. That was about it. You might have faxed someone or sent a courier to speed things up a little. Then came the internet […]

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Guidelines for Writing Thank You Letters

Guidelines for Writing Thank You Letters

Follow up letters are a great marketing took if used wisely, helping to solidify the business relationship between you and your customers. By writing a handwritten, personalized thank you letter for your customers not only makes them feel important but is also a clear sign that you made an effort […]

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Guidelines for a Productive Meeting

Guidelines for a Productive Meeting

Hmm, not something you hear that often sadly! Meetings; are they single-handedly responsible for reducing productivity or a valuable investment in your business? Probably, meetings are both; sometimes they can be the biggest investment you can make and at other times you may have been better giving everyone an extra hour for […]

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Cloud Call Centers Minimize Waste and Increase Bottom Line

Cloud Call Centers Minimize Waste and Increase Bottom Line

Increasing productivity and saving time to conserve fiscal resources is every business owner's dream. The business world is cut-throat, and companies need simple, affordable solutions, like a cloud call center, to increase sales, decrease expenses and maintain an edge on the competition. In the long run, these services increase sales […]

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The role of moderator in conducting focus groups

The role of moderator in conducting focus groups

In focus groups, the role of moderator is to ask questions or propose discussion topics and help participants to relax while explaining the purpose of the focus group and what are the expectations. Establish a schedule, the time frame of the discussion and ask everyone to follow it. One and […]

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How to develop an Interview Schedule

How to develop an Interview Schedule

An interview schedule basically represents a set of pre-made questions helping the interviewer to conduct a structured interview. It has two components: the questions and instructions on how the interviewer should ask these questions. Developing a schedule is not as difficult as it seems if you follow some basic guidelines: […]

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