Search Results for "info desk"

Management

Analytics Important for the Help Desk

Data analytics is an incredibly important tool for companies to gain insight into their customers’ wants and needs. This includes analytics for your company’s help desk. Here are some uses of analytics that are important for help desk software. 1. Automation Help desk analytics can do a lot to help […]

Data security

Different Ways to Store Information

Have you ever spent a lot of time creating a document, only to find out later that you can’t find it on your computer or that you have overwritten it with other content. It’s at times like this having a proper backup system in place is necessary. Over the years […]

IT

Best Practices for Working with Help Desk Software

In a perfect world, you would deploy help desk software in your organization and magically, your IT department would become structured, attentive, efficient, and customer-focused. The number of tickets would reduce by 30%, the time to close them would be cut in half, your salary would quadruple, and you would […]

FOREX

Understanding Forex Market Hours and Sessions

The foreign exchange (Forex) market is a dynamic global marketplace that never sleeps. Unlike traditional stock markets with specific opening and closing times, the forex trading market operates 24 hours a day, five days a week. Understanding the intricacies of forex market hours and sessions is crucial for any trader […]